Support

We're happy to help.

Email us at support@sleeveworks.com and we'll get back to you.

First launch is downloading — is that normal?

Yes. The first time you open Sleeveworks, review the model-host disclosure and choose Allow & Download. Keep the app connected to Wi-Fi while the on-device AI model downloads. After that, it runs offline.

Does it work without internet?

Yes. Once your selected model has downloaded, chat and voice conversations run fully offline. Sleeveworks does not send conversations to a cloud AI service.

Why does it need so much storage / memory?

The AI runs entirely on your device, so the model is stored locally. Sleeveworks automatically picks a model size that fits your iPhone.

How does voice work?

Open the Voice tab and start speaking. Sleeveworks listens for the end of your turn, responds aloud, and lets you interrupt naturally. Speech recognition and generated voice run on-device.

Can I change the personality or voice?

Yes. Swipe to the personality picker to switch characters, and each personality has its own voice you can change in its settings.

How do I restore a purchase?

Purchases are tied to your Apple ID. Reinstalling or signing in with the same Apple ID restores anything you've bought.

Is my data private?

Yes. Your prompts, replies, saved conversations, memories, transcripts, and microphone audio are not sent to PENGUINS LLC or a third-party AI service. See our Privacy Policy for details.